A smart strategy is the foundation of any successful technology infrastructure. With our signature end-to-end approach, we help you determine the software needed to reach your goals and make a business case that effectively champions your strategy.
We also understand that the best strategy won’t be successful unless your team is prepared to adapt. We advise and guide clients on change management processes that positively impact the adoption of a new system and your workforce productivity.
Raindrop Inc. practises NetSuite ONE Methodology, a proven methodology designed specifically for on-demand based product implementations. Backed by our extensive experience of NetSuite implementations and the latest in project management philosophies, the formal yet scalable methodology allows us to utilise best practices, tools and templates to ensure the successful adoption and sustained use of NetSuite within your business.
Raindrop Inc. provides high-end Support Services to our customers utilising our elite line-up of seasoned Support Consultants. We offer assistance and guidance to users by answering queries and providing clarification on functional and technical matters with ad-hoc brainstorming, ideas-sharing and training. We also troubleshoot and address any system issues that may arise, and help fine-tune and enhance solutions with product updates and the deployment of patches.