Oracle NetSuite VS. Microsoft Dynamics | Why Companies are choosing NetSuite over Microsoft Dynamics

Organizations face pressure in all stages of their life. It can be tackled with various organizational strategies. Most organizations using traditional forms of software face such pressure more than the ones switching to modern technology. Before purchasing any software, it is crucial to evaluate a business’ functions. One should think of the changes and reforms that they want to bring into the organization as not all areas in an organization can be working up to its potential. There is always room to grow and companies should keep that in mind while evaluating their problems.

The business management software could come in the form of on-premise systems or cloud-based systems or even a hybrid version of the two. It is the responsibility of the organization to figure out which product’s pros outweighs their cons to find the most beneficial equilibrium for their firm’s affair. Every organization regardless of their industry type can benefit from adopting NetSuite as it caters to all business types.

One of NetSuite’s competitors in the market is Microsoft Dynamics. The target markets of the two competitors also fall under the same radar which makes them direct competitors to one another. Microsoft Dynamics focuses on manufacturing and trading companies, which compromises the bulk of their customer base. It targets mostly medium to big sized corporations as the product seems to be working the best for those organizations. NetSuite, on the other hand, seems to be providing for every business type in every industry regardless of their size with its software.

In Nepal, Microsoft Dynamics’ system has been in the market for over 5 years. Its popularity among the users is the main reason why newer companies still opt for it. However, popularity does not always define the physical capabilities of the software. Within just 1.5 years of NetSuite’s inception in the Nepalese market, it has been able to persuade multiple Microsoft Dynamics users to switch to NetSuite’s system. Newer products could enter the market and act as a dark horse by outselling the ones with the most market shares, in terms of the value provided.

Reasons why Microsoft Dynamics’ users are switching to NetSuite:

Delayed and painful product upgrade: When a company is using Microsoft Dynamic’s software to conduct operations, it becomes quite expensive and time-consuming due to all the upgrades. Every time the software gets upgraded, the company has to purchase the newer version if they do not want to stick with the obsolete model. Since Microsoft Dynamics needs to be updated from time to time, users face version lock nightmares. During an upgrade, all the customization done for a specific business’ needs gets reset. NetSuite users do not have to worry about such issues as their subscription packages include maintenance and upgradation costs, saving them a lot of time and capital which does not affect the customization of the software.

Pure cloud-based Technology: Both NetSuite and Microsoft Dynamics have a huge impact on the business world with their world-class technological solutions. NetSuite’s competitive advantage is that it is a pure cloud-based technology whereas Microsoft Dynamics is not a true multitenant cloud product. Similar to NetSuite, Microsoft Dynamics helps reveal and understand the customer journey by providing a 360-degree view. However, NetSuite is a product that is easily adaptable and can be adopted by any industry type. It is solely focused on investing and nurturing a single cloud-based system whereas Microsoft seems to be acquiring various other systems and trying to combine them into a single platform, i.e. Microsoft Dynamics, which can sometimes be quite complicated with integration locks.

Convenience, cost, and integration: While taking a closer look at Microsoft Dynamics’ software, we can observe that the system makes it easy for its users to manage all their tasks in one place but it is optimized to work only with other Microsoft products. Not all businesses use Microsoft for each and every operation so this could create some compatibility issues in the system. Microsoft Dynamics is not a pure cloud-based system. This creates an issue of overlapping and redundancy as there are many integration points in the software. The product cost of Microsoft Dynamics is not fixed. Its implementation also requires a huge upfront investment. The implementation time creates difficulties for the company that is adopting the software as it takes about 1-2 years to complete the procedure. Since the time period is not fixed within a certain time frame, it leads to increased costs for the user.

Functionality: It is quite clear that the shortcomings that businesses are finding in Microsoft Dynamics are fulfilled through NetSuite’s system with additional benefits. Choosing NetSuite’s pure cloud software is very beneficial for companies mainly because of its scalability and flexibility aspect as it truly provides the power to grow even further.  The system is also very easy to deploy which results in no errors and complications through seamless integration in the organization. Its interactive dashboard helps to understand what is currently happening in the firm clearly as it visually tracks, analyzes and displays KPI (Key Performance Indicators) to monitor the health of a business, its departments, and specific processes. NetSuite’s system makes it comfortable to manage people and systems in the organization as it is easily customizable and can provide high-level summaries with detailed views.

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